On Placing your Order
You will receive a notification via email letting you know we have received this. When an item is ready to ship, a dispatch notice will be confirmed by email. As a guide, we aim to get your order packed as quickly as we can - usually within 48 hours.
All orders will incur a shipping charge of £5 within the UK and Republic of Ireland, £15 to mainland Europe and £25 for rest of the world. These charges are non-refundable when an order cancellation occurs after your activewear has been shipped.
Olly Olly & co delivers to the UK and Republic of Ireland, mainland Europe and rest of the world.
We aim to have your activewear delivered to you within 4-6 working days from time of order (for UK and Europe) and 8-10 working days for international delivery. Once an order has been dispatched, Olly Olly & co is unable to amend delivery location or redirect your order.
Please note: orders crossing borders may incur local duties and taxes. We have no control over these charges and cannot predict their amount, therefore these are not included in your order and will need to be paid locally upon receipt. Please contact your local customs office if you need further information before placing your order.
Olly Olly & co places customer satisfaction as one of our highest priorities. We have spent a long time creating premium activewear for our customers. We are confident you will feel the high quality and craftsmanship in every single item.
We are currently unable to accept refund requests on our first collection of activewear. Due to the high production costs and values under which the activewear has been developed, once the activewear has been despatched the item becomes non-returnable unless faulty or sent incorrectly.
Every single item we create is made in a small factory in Portugal. We are a slow fashion brand meaning we make small runs of limited designs and as a result we do not have extra stock available for exchanges. In the future we will endeavour to provide this service.